We’re Here to Help
Have questions about our whitening products or oral care range? Our FAQ section covers everything from product usage and safety to bundles, shipping, and orders. If you can’t find the answer you’re looking for, our friendly team is always ready to help you smile with confidence.
Are SmileKit whitening products safe for daily use?
Are SmileKit whitening products safe for daily use?
Yes, all SmileKit products are carefully formulated to be enamel‑safe and gentle for daily use. Our whitening strips, powders, and pens are designed to remove surface stains without harming your teeth or gums. Following the instructions on each product ensures safe, effective results and helps you maintain a healthy smile.
How quickly will I start seeing results?
How quickly will I start seeing results?
Most customers notice visible whitening results within the first week of consistent use. However, results may vary depending on your oral hygiene routine, dietary habits, and starting tooth shade. For the best outcome, we recommend completing the full treatment and maintaining your smile with regular oral care.
Can I use your whitening products if I have sensitive teeth?
Can I use your whitening products if I have sensitive teeth?
Absolutely! SmileKit products are specially designed to be gentle on teeth and gums, making them suitable for people with sensitivity. If you are prone to sensitivity, start with shorter application times and gradually increase usage as you become comfortable.
Are your products vegan, cruelty‑free, and safe for the environment?
Are your products vegan, cruelty‑free, and safe for the environment?
Yes! All SmileKit products are 100% vegan and cruelty‑free. We never test on animals, and we are committed to using safe, non‑toxic ingredients. Many of our products come in recyclable packaging, so you can care for your smile and the planet at the same time.
Do your whitening products damage tooth enamel?
Do your whitening products damage tooth enamel?
No, our formulas are completely enamel‑safe. Unlike harsh chemical whiteners or peroxide treatments that can cause damage over time, SmileKit products are designed to safely brighten your smile without weakening or harming your enamel.
Can I eat or drink right after using whitening strips or powders?
Can I eat or drink right after using whitening strips or powders?
It’s best to wait at least 30 minutes after using whitening products before eating or drinking, especially dark‑colored beverages like coffee, tea, or red wine. This helps prevent new stains from forming while your teeth are most receptive to whitening.
How long do the results from SmileKit whitening products last?
How long do the results from SmileKit whitening products last?
Results vary by individual, but with proper care and reduced consumption of staining foods or drinks, your brighter smile can last for several months. Using SmileKit products as part of your regular oral care routine will help maintain your results.
Do you offer bundle deals or discounts for buying multiple products?
Do you offer bundle deals or discounts for buying multiple products?
Yes! We offer bundle options and multi‑buy discounts to give you the best value. For example, our lip balms can be purchased in a 3‑item bundle at a discounted price, and our whitening strips and powders are often available in special deals.
Do you ship internationally, and how long does delivery take?
Do you ship internationally, and how long does delivery take?
Currently, SmileKit ships within the UK, with free delivery available on orders over £25. Standard shipping typically takes 2–4 working days. For international shipping inquiries, please contact our support team for assistance.
What if I’m not satisfied with my purchase?
What if I’m not satisfied with my purchase?
We want every customer to love their SmileKit products. If you are unsatisfied for any reason, please reach out to our support team within 30 days of receiving your order. We will do our best to resolve the issue through a replacement, refund, or store credit.